TransportOS

Privacy Policy

Last updated: 17 July 2026

1. Introduction

Welcome to TransportOS, powered by DOS Ecosystem. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Information Collected

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, and business name.
  • Contact Data includes email address and telephone numbers.
  • Operational Data includes fleet size, transport type, and operational challenges submitted via our forms.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. Website Forms and Enquiries

When you submit an enquiry through our Discovery Form or contact us, we collect the Identity, Contact, and Operational Data provided to assess your suitability for TransportOS and to respond to your request. This data is securely stored within our Customer Relationship Management (CRM) system.

4. Email and SMS Communications

By providing your contact details, you consent to receive communications from us regarding your enquiry, appointment bookings, and relevant service updates. We may use SMS for appointment reminders or urgent operational communications. You can opt out of marketing communications at any time.

5. Appointment Bookings

When you book a Discovery Call or other appointment, we collect necessary information to schedule and conduct the meeting. This may include calendar integration data and meeting notes.

6. AI Assistant and Chat Interactions

Interactions with the Micah AI chat widget are recorded to assist with your enquiries, improve our services, and provide contextual support. Please do not share sensitive personal or financial information through the chat widget.

7. Cookies and Analytics

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Service Providers and Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes our CRM provider, hosting services, and analytics partners.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

10. Access and Correction Requests

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. To exercise these rights, please contact us using the details below.

11. Marketing Consent and Opt-Out

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us.

12. Changes to the Policy

We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

13. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at: